Kenmore BC3005 Pet Friendly Lightweight Bagged Canister Vacuum Cleaner with Extended Telescoping Wand, HEPA, 2 Motors, Retractable Cord, and 4 Cleaning Tools, Blue

Love this vacuum.
This is by far my favorite vacuum. I love that I can use it on my vinyl floors and my carpets. The cord is long and retracts on its own which is a feature I love! The tools are all locates on the canister so I can keep track of them. It’s very light, easy to move around and the suction power is amazing. It’s a good price for the quality of clean I get.

Defective
First let me say I have been a 50 yr supporter of Kennmore products as has been my family. So, when my previous kennmore canister vacuum expired after several years of rugged use (teenagers & dog), it was a no brainer for me to replace with another one of the same type. It arrived swiftly and was gladly received with enthusiasm to get to work. Functioned terrifically….hardwood floors, area carpets, great suction and power for pet hair. Very pleased. But then…after only one months use, the hose detached/seperated from the canister in a way it wasn’t designed to. I attempted to reassemble. Plugged it and turned on. Sparks flew like crazy. Scary! Amazon was great about returning it and sending a replacement. Two months later, exact same thing happened to the replacement. My husband attempted to gently reassemble and once again, sparks flew like crazy. Dangerous to say the least!!! Came back to my transaction account on Amazon to see what the next step might be. Apparently Amazon only makes good on one return. After that, I was directed to the manufacturer…Kennmore. At this point, they are not sending a replacement. They are going to send me a new part. However the part is out of stock and on back order. Actually, the part they are sending goes to another model, I was told but it’s the same for both models but might be a different color. May be on back order for one month and if not received by then, call them back. In the meantime, my house is full of pet hair from my large Labrador shedding his winter coat. I asked about just having a whole replacement instead but according to what I was told, the whole vacuum is also on back order. I have to wait for the part and if it doesn’t come, then they will decide how to handle it next. Really, this is a huge issue for me. I can’t give the vacuum itself a good review since both of them broke in the same way. There must be a weakness or defect in the product. I also can’t say Kennmore has been good to work with either.4/28/24 I just came back on here to check if there were any follow-up comments by either Amazon or Kenmore as I sometimes see when I read a review that gives a low rating. No comments, but I decided to read some of the other poor reviews while I was on the site. I wish I would have read them first!! I am having the exact same problems….the hose connection, the burning and sparks. I never read the reviews, because as I initally wrote, I have been a Kenmore product user for at least 50 yrs and my family before that even….( washers, dryers, stoves, refrig, freezer – actually have a 43 yr old Kenmore chest freezer in my basement working beautifully, vacuums and probably other things too). So, I figured it was a no brainer, no need to read the reviews. What a mistake.5/30/24So the new hose/part arrived about a week ago, maybe a week and a half. Due to illness I didn’t get to try it out right away. Able to get to business today. Surprise, surprise….the new part does NOT work. Looks just like the part that failed. Although the representative did tell me the replacement would not be the one that went to the model I purchased, but one that went to a similar model that used the same hose. Well….apparently not!! At this point, I do not know who to contact anymore. I am now at 6 mos past origional purchase. When/if I finally get through to customer service today, will they say time has expired and I am past warranty date?? So, $348.15 down the drain!?? I will repost an update after today with the results. By now, I should be sent a refund, obviously another new machine will not solve the problem since it seems this model is defective.

If it’s in the black Friday, you better get it.
Wife’s says it’s a workout dragging it around. Won’t roll over it’s own cord so it keeps unplugging itself. So you yank out all the cord before you start. Handy that all the attachments stay inside it. It is strong. Purple is a cool color. Worth the money, will last forever. Gets under the beds really easy and you can yank the hose to pull it back out from under the bed. Really well made. Will last a long time if you don’t abuse it. Also it can take some abuse because it’s well made. You’ll bang it into stuff cause it rolls really easy just not over it’s own cord. The bag holds a lot easy to replace. It’s packed really well for shipping. Nobody can beat it but you. Enjoy !

I bought this vacuum because I was using a floor only vacuum for hardwood floors but it was not picking up the cat hair on the area carpets. I should mention I also have a power vacuum on a different floor of the house so I started using that – both these vacuums are Miele and lightweight. In the end, I determined that I needed another power vacuum. After a lot of research I chose the Series 600 Kenmore and overall am very satisfied with the purchase. The dual motors are very powerful and the machine practically walks itself across the carpeted areas. It picks up any cat hair on the first pass. The power-mate for pet hair on the upholstery also works extremely well. I also like the 26 ft. cord although it sometime gets in my way. The power head is dual mode and it is easy to switch from carpet to hardwood floor mode. – no need to change heads. If I have a complaint it is the weight and the noise. I can tolerate the noise as the vacuuming doesn’t take nearly as long and as far as the weight is concerned (machine plus power head) I make it a point not to carry it very far. I have a bad shoulder so am very conscious about not aggravating the situation. All that said the pros definitely outweigh the cons and I would highly recommend this vacuum.

Have seen some less than ideal reviews on this and clearly those individuals ended up with lemons (it happens, and should get a replacement for sure as their issues are for sure not right) because we are VERY happy with the new powered head vacuum with HEPA (step up from our 23 yo previous Kennore that finally died about a year ago). Purchased a Miele and used that about a year and was okay for hardwood but did absolutely nothing for carpet. Bit the bullet with Kenmore again during prime days and it did not disappoint!!! Could swear it did the 1-yr of missed cleaning of the Miele on its first go (ick).Pros:-very powerful cleaning, awesome suction-extendable handle (good for taller people, can store smaller),-attachments are great (yet to try the pet one)-4 levels of cleaning and transitions well with hardwood cleaning head,-self propelled so not hard to move around-long cord to manouevre with,-canister rolls well on the floor-bags are easy to change-replacement bags are less than seven in pack of six on amazon, brand name but can use knockoffs if you wantCons:-compared to Miele, NONE!-canister may be a bit bulk for some but if you can lift more than 5lbs with one hand its not an issue (soooo worth for the quality of clean!)Just hope we can get another 20+ years out of this one!